Support

Something unclear, something broken, or a plant the app got wrong — write to us. A person reads every message.

Common questions

Does it work without internet?

Photograph the plant and pick it from the shortlist. The photo is analysed on your phone — nothing is uploaded.

Do I need an account?

Everything stays on this device. No account, no cloud, no tracking.

What is free, and what is Pro?

Free up to 5 plants and 3 photo scans a month. Pro lifts both.

I paid for Pro. How do I get it on a new phone?

If you reinstall the app or switch phones, tap "Restore purchases" in Settings (or on the plans screen), using the same store account. The purchase is found on its own, with no second charge. A different store account does not see the first account’s purchase. Pro is bought separately on Android and on iOS.

How do I cancel the subscription?

You can cancel at any time in your store account: Google Play → Subscriptions, or App Store → Subscriptions. The “Manage subscription” button in the app takes you there. After cancelling, Pro stays active until the end of the period you already paid for.